inContact Software Implementation Manager

Customer Dynamics is seeking a Software Implementation Manager, who will be a “trusted implementer” for our inContact and Microsoft cloud integration solutions. This is a true hands-on opportunity for someone looking for an opportunity to gain both business and technical consulting experience and while helping our customers realize the benefits moving their Contact Center systems into the Cloud. This is a technical implementation role which will help our Call Center clients move their business systems and operations into the cloud.  Technical experience with various Call Center Technologies including inContact, DBMS, PBX, IVR/ACD, VoIP, Unified Communications, Email, SMS, and Chat systems will be required.
Location: Salt Lake City, UT


Project Manager

As our Project Manager, you will be a key member of our team responsible for the successful implementation of multiple short-term contact center software implementations. You will manage teams that analyze, design, develop, integrate, test, and implement Contact Center solutions using CRM and Contact Center related software for our customers in various industries. Conducts kick-off and close out meeting(s) with client and Customer Dynamics team.  Our Project Manager works with our professional services team to ensure projects are completed to our quality standard, on time, on budget and our customers are delighted with the outcome. The Project Manager is responsible for reporting project metrics to management, the team and customers. 
Location: Hyderabad, Telangana, India


Senior Web Application Developer

Customer Dynamics is seeking a Senior Web Application Developer who will develop web and micro-services using .Net backend. This role is a key member of our development team that is moving an XAML Desktop application to a web application. You will be helping to make important technical decisions that will shape the company's future. You will join a highly-skilled IT organization and utilize the latest technologies to develop high-traffic web app, microservices, and other software products.
Location: Hyderabad, Telangana, India